SFFMA Documents
Privacy Policy
This Privacy Policy governs the manner in which the State Firefighters’ and Fire Marshals’ Association collects, uses, maintains and discloses information collected from Users/Members and members (each, a “User/ Member”) of the sffma.org web site (“Site”) or member of the organization. This privacy policy applies to the Site and all products and services offered by the SFFMA.
Personal identification information
We may collect personal identification information from Users/Members in a variety of ways, including, but not limited to, when Users/Members visit our site, register on the site, fill out a form, apply for membership and in connection with other activities, services, features or resources we make available on our Site. Users/Members may be asked for, as appropriate, name, email address, physical address, phone numbers and additional contact information. Users/Members may, however, visit our Site anonymously. We will collect personal identification information from Users/Members only if they voluntarily submit such information to us. Users/Members can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users/Members whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about User/Member means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use “cookies” to enhance User/Member experience. User/Member web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users/Members may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
The SFFMA may collect and use User/Member personal information for the following purposes:
– To personalize User/Member experience
We may use information in the aggregate to understand how our Users/Members as a group use the services and resources provided on our Site.
– To improve our Site
We may use feedback you provide to improve our products and services.
– To send periodic emails
We may use the email address to respond to their inquiries, questions, and/or other requests.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, User/Member name, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent User/Member personal identification information to others outside of the organization. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and Users/Members with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use User/Member data to share information about SFFMA programs, services, or opportunities.
Third party web sites
Users/Members may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by web sites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other web site, including web sites which have a link to our Site, is subject to that web site’s own terms and policies.
Changes to this privacy policy
The SFFMA has the discretion to update this privacy policy at any time. When we do, we will send you an email. We encourage Users/Members to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: admin@SFFMA.org
Shipping Policy
Our shipping department is open and actively shipping orders Monday through Friday, 7:30am‐1:30pm.
We do not ship on weekends or national holidays.
Continental US
Most orders ship via FedEx Ground to physical address destinations within the United States, with delivery in 1‐5 business days, depending on your location and whether or not the item is in stock. Other orders ship via USPS Priority Mail if the customer did not provide a physical address on the order, or if requested by the customer. Please note that by providing a PO Box, you are choosing to ship with USPS and as a result, we are unable to ship expedited. Delivery times are estimated and are not guaranteed.
If your item is in stock, we will attempt to ship the order the same day, M‐F, as long as your order was placed before 1pm CST.
Alaska, Hawaii, US Protectorates, APO, FPO
We generally use Priority Mail Insured but this may vary depending upon the destination and order details.
Canadian Orders
Canadian orders are generally shipped via UPS Standard Service, and charges depend on the size and weight of the package. Once the package(s) reach Canada, we no longer accept responsibility for lost or stolen shipments. Shipping costs to locations outside of the U.S. are estimated on our website; we will notify you prior to shipping if the cost is greater.
All Other International Orders
It is always best for international shipments to ship via FedEx. We will not take responsibility for lost or stolen international shipments. Note: credit cards are not accepted for oversees customers. Payment is accepted via wire transfer only, including sufficient funds to cover any banking fees.
Expedited Delivery Within the US
If you require expedited delivery that is not included in the online options, please contact Sales.
eBooks
Upon receiving your order, we will process it and obtain an access code from the publisher. Once we receive the code, we will email it to you. This process can take roughly 24 hours, M‐F. If you order on the weekend or a major holiday, please allow for additional processing time.
REFUND POLICY
Return Address:
SFFMA
707 W FM 1626
Austin, TX 78748
Conditions
- Items must be returned within 30 days of invoice date
- Items must be in resalable condition with shrink‐wrap in place.
- Include a copy of the invoice.
- Include an explanation for the return.
- Items must be shipped via UPS, FedEX or USPS Priority Mail only, at customer expense.
- Old editions cannot be returned.
eBooks
Refund Policy: Upon purchase you will receive an activation code. Once your activation code has been consumed the eBook cannot be returned for a refund. Exchange Policy: You may exchange your eBook for an item of equal or greater value within 7 days of activation; however, there is a $5.00 activation fee per exchanged eBook. Please call 512‐454‐3473 ext 105, or email sales@sffma.org if you have questions
Terms of Service
If you require any more information or have any questions about our Terms of Service, please feel free to contact us.
Introduction
These terms and conditions govern your use of this web site; by using this web site, you accept these terms and conditions in full and without reservation. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this web site.
You must be at least 18 [eighteen] years of age to use this web site. By using this web site and by agreeing to these terms and conditions, you warrant and represent that you are at least 18 years of age.
License to use web site
Unless otherwise stated, www.SFFMA.org and/or its licensors own the intellectual property rights published on this web site and materials used on www.SFFMA.org. Subject to the license below, all these intellectual property rights are reserved.
You may view, download for caching purposes only, and print pages, files or other content from the web site for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.
You must not:
- republish material from this web site in neither print nor digital media or documents (including republication on another web site);
- sell, rent or sub-license material from the web site;
- show any material from the web site in public;
- reproduce, duplicate, copy or otherwise exploit material on this web site for a commercial purpose;
- edit or otherwise modify any material on the web site;
- redistribute material from this web site – except for content specifically and expressly made available for redistribution; or
- republish or reproduce any part of this web site through the use of iframes or screenscrapers.
Where content is specifically made available for redistribution, it may only be redistributed within your organization.
Acceptable use
You must not use this web site in any way that causes, or may cause, damage to the web site or impairment of the availability or accessibility of www.SFFMA.org or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You must not use this web site to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
You must not conduct any systematic or automated data collection activities on or in relation to this web site without www.SFFMA.org’s express written consent.
This includes:
- scraping
- data mining
- data extraction
- data harvesting
- ‘framing’ (iframes)
- article ‘Spinning’
You must not use this web site or any part of it to transmit or send unsolicited commercial communications.
You must not use this web site for any purposes related to marketing without the express written consent of www.SFFMA.org.
Restricted access
Access to certain areas of this web site is restricted. www.SFFMA.org reserves the right to restrict access to certain areas of this web site, or at our discretion, this entire web site. www.SFFMA.org may change or modify this policy without notice.
If www.SFFMA.org provides you with a User/Member ID and password to enable you to access restricted areas of this web site or other content or services, you must ensure that the User/Member ID and password are kept confidential. You alone are responsible for your password and User/Member ID security.
www.SFFMA.org may disable your User/Member ID and password www.SFFMA.org’s sole discretion without notice or explanation.
User/Member content
In these terms and conditions, your “User/Member” content means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this web site, for whatever purpose.
You grant to www.SFFMA.org a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your User/Member content in any existing or future media. You also grant www.SFFMA.org the right to sub-license these rights, and the right to bring an action for infringement of these rights.
Your User/Member content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or www.SFFMA.org or a third party (in each case under any applicable law).
You must not submit any User/Member content to the web site that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.
www.SFFMA.org reserves the right to edit or remove any material submitted to this web site, or stored on the servers of www.SFFMA.org, or hosted or published upon this web site.
www.SFFMA.org’s rights under these terms and conditions in relation to User/Member content, www.SFFMA.org does not undertake to monitor the submission of such content to, or the publication of such content on, this web site.
SFFMA Store
All sales made through the SFFMA store are final. Refunds will be issued on a case by case basis.
No warranties
This web site is provided “as is” without any representations or warranties, express or implied. www.SFFMA.org makes no representations or warranties in relation to this web site or the information and materials provided on this web site.
Without prejudice to the generality of the foregoing paragraph, www.SFFMA.org does not warrant that:
- this web site will be constantly available, or available at all; or
- the information on this web site is complete, true, accurate or non-misleading.
Nothing on this web site constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional.
Limitations of liability
www.SFFMA.org will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this web site:
- to the extent that the web site is provided free-of-charge, for any direct loss;
- for any indirect, special or consequential loss; or
- for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.
These limitations of liability apply even if www.SFFMA.org has been expressly advised of the potential loss.
Exceptions
Nothing in this web site disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this web site disclaimer will exclude or limit the liability of the SFFMA in respect of any:
- death or personal injury caused by the negligence of www.SFFMA.org or its agents, employees or shareholders/owners;
- fraud or fraudulent misrepresentation on the part of www.SFFMA.org; or
- matter which it would be illegal or unlawful for www.SFFMA.org to exclude or limit, or to attempt or purport to exclude or limit, its liability.
Reasonableness
By using this web site, you agree that the exclusions and limitations of liability set out in this web site disclaimer are reasonable. If you do not think they are reasonable, you must not use this web site.
Other parties
You accept that, as a limited liability entity, www.SFFMA.org has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against www.SFFMA.org’s officers or employees in respect of any losses you suffer in connection with the web site.
Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this web site disclaimer will protect www.SFFMA.org’s officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as www.SFFMA.org.
Unenforceable provisions
If any provision of this web site disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this web site disclaimer.
Indemnity
You hereby indemnify www.SFFMA.org and undertake to keep www.SFFMA.org indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by www.SFFMA.org to a third party in settlement of a claim or dispute on the advice of www.SFFMA.org’s legal advisers) incurred or suffered by www.SFFMA.org arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.
Breaches of these terms and conditions
Without prejudice to www.SFFMA.org’s other rights under these terms and conditions, if you breach these terms and conditions in any way, www.SFFMA.org may take such action as www.SFFMA.org deems appropriate to deal with the breach, including suspending your access to the web site, prohibiting you from accessing the web site, blocking computers using your IP address from accessing the web site, contacting your internet service provider to request that they block your access to the web site and/or bringing court proceedings against you.
Variation
www.SFFMA.org may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this web site from the date of the publication of the revised terms and conditions on this web site. Please check this page regularly to ensure you are familiar with the current version.
Assignment
www.SFFMA.org may transfer, sub-contract or otherwise deal with www.SFFMA.org’s rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.
You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.
Severability
If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
Entire agreement
These terms and conditions, together with www.SFFMA.org’s Privacy Policy constitute the entire agreement between you and www.SFFMA.org in relation to your use of this web site, and supersede all previous agreements in respect of your use of this web site.
Law and jurisdiction
These terms and conditions will be governed by and construed in accordance with the laws of Maryland, USA, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Maryland, USA.
www.SFFMA.org’s details
The full name of www.SFFMA.org is State Firefighters’ and Fire Marshals’ Association of Texas