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General Information/Coordinators

Entire Certification Program Manual (eff. January 2022)

General questions should be directed toward your Certification Board Zone Representative (select "Board" link from Certification drop-down menu). These individuals live within each demarcated geographic portion of the state, and represent the departments located there. They are the best point of contact for local issues and resources, and are the individuals to contact regarding certification policy changes.

If your Zone Representative is not able to adequately answer questions regarding certification policies, procedures, or administration, please contact the chair of the Certification Board, Brian Scheffer.

Kevin Creamer in the Austin Office ( is available to answer any questions you may have regarding the processing of applications or the certification module of the website.